Get to know your customers and sharpen your offer.
Touch&Tell offers an innovative and user-friendly solution for collecting customer and employee feedback through digital terminals. Designed to operate 24/7, this solution provides instant insights by collecting data on-site via touch screens. The terminals are easy to install and require minimal maintenance, making them ideal for companies in all industries looking to improve their services and work environments based on concrete feedback.
Customers provide feedback right at the moment when their experience is fresh. This ensures that you capture authentic and immediate reactions, leading to more accurate insights.
Understand exactly where feedback is coming from, enabling you to address issues promptly. Our system links feedback to specific locations, so you can take targeted actions and improve customer satisfaction on the spot.
Always online, our solution provides real-time feedback from all your locations. Stay informed about what’s happening across your network and respond swiftly to ensure a consistently excellent customer experience.
Customer value is high with customizable solutions to suit different sectors, including retail, hotels, healthcare and public sector. By continuously collecting feedback, organizations can identify areas of improvement in real time, leading to better customer satisfaction and employee engagement.
The market potential is great as the need for real-time feedback and improved customer and employee interaction increases. Touch&Tell can be applied globally, making it a valuable tool for companies that want to maintain competitiveness and continuously improve their operations.
In summary, Touch&Tell positions itself as a leading solution in digital feedback management, thanks to its ease of use, efficiency and flexibility.
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