Impact
Voice of Customer and CustomerExperience software used by top Nordic companies in Telco, Banking, Retail, eCommerce, Auto, Manufacturing and Hospitality with over 25 years of experience.
We provide SaaS platforms that interact with millions
of end customers monthly in 50+ languages.
To make onboarding effortless for our customers we provide integrations to over 5000 common CRMs, ERPs, Support systems etc. and we provide dashboards and tools to act on customer feedback.
We optimize and value every part of the customer journey, tailored to each type of business. You can choose the best methodology and metrics for your business and text analysis in any language.
We’re proud of our ability to measure actual results and find the best resolutions to close the loop.
26
Years of experience of tailored VoC and CX solutions by top-tier Nordic companies.
Customised
Tailored to each business and each part of the customer journey and integrated to your technology ecosystem.
Measurable
Measurable ROI from using the tools supplied, including closing the loop and review collection.